Support

Frequently asked questions

Joining, how the scoring works, what happens to your data, and how to make the notifications stop.

Getting started

It is a competitive basketball league, and the platform the league runs on. Games are scored live from the sideline, box scores are written when a game is finalised, and every season a player plays is kept as part of their record.

Create an account, then fill in your player profile — name, position, height and weight. That puts you in the free-agent pool for the upcoming season.

A commissioner handles registration and roster placement from there, and you will be asked to sign the league waiver before you play.

No. The platform is free to use and there is no paid tier — it takes no payments at all.

Fees to play in the league itself, if there are any, are handled by the league outside the app.

Yes. You can register with an email address and password, or use Google sign-in. If you use Google, we receive your name, your email address and the link to your Google profile photo.

An account and a player are two different things. The account is how you sign in; the player is the record that holds your position, your height and weight, and every statistic you accumulate.

You only fill it in once. If a commissioner already created a player record for you before you signed up, it will be linked to your account automatically when the email addresses match.

Everything beyond these public pages sits behind a sign-in — standings, schedules, box scores, rosters and profiles are all for league members.

The only exception is the score ticker on the home page, which shows recent final scores.

Games and statistics

Live, by a commissioner, play by play, while the game is happening. Points, rebounds, assists, steals, blocks, turnovers, fouls, substitutions and minutes are all entered as they occur, and everyone watching sees the score update in real time.

Finalising a game turns those plays into a box score, which then feeds season averages, career totals and standings.

Yes. Scoring happens fast and at courtside, so mistakes do happen. A commissioner can correct a score or a stat line after a game is finalised.

Raise it with your commissioner, or use the contact page.

Two twenty-minute halves. If the score is tied after the second half, a three-minute overtime period is played, and if it is still tied after that, the next score wins.

Each team gets two timeouts per half and one per overtime period. Team fouls reset between halves, and a player fouls out at five personal fouls.

Through a live draft. The draft room runs a pick clock, a personal queue and a running log, and picks are made in the room while everyone watches.

After the draft, rosters change through trades, waiver claims and commissioner-approved roster moves.

Film Room and scouting reports

An automatically written report on your season — a headline read on your game, what you are doing well, and what to work on. It is generated by an AI model from the statistics recorded in your games, and it refreshes when a game you played in is finalised.

It is commentary on numbers. It is not a coaching assessment, and it is not used to make any decision about you.

There are two reports. Your private development report — the one with the things to work on — is visible to you and to league commissioners.

Where a league turns them on, a separate public scouting report can be read by other signed-in members of that league. It deliberately leaves out the development notes.

Your name, position, height and weight, your statistics and percentiles, and the names of the teammates you most often play with, so the report can describe on-court chemistry.

Your email address, phone number, waiver answers and photos are never sent. The full detail is in the privacy policy.

Your data

Only league commissioners. Those details come from the waiver you sign and are not shown to other players.

Commissioners can also see your email address and the IP address you signed the waiver from, which is recorded as part of the electronic signature.

There is no self-service button for this yet. Email us and a commissioner will do it by hand.

Two honest caveats: statistics from games you played in stay part of those games' records, and messages you sent stay in the other person's conversation.

Ask a commissioner, or email us, and it will be removed. Commissioners upload and tag game media, so a photo of you can be posted by someone other than you.

There is no way to untag yourself from media at the moment.

No. There is no analytics product, no advertising network and no tracking pixel anywhere in the application, and nothing is sold or shared for advertising.

The cookie policy lists every cookie and storage key the site uses, by name.

The app on your phone

Yes. It installs as a web app — on iOS use Share then Add to Home Screen, and on Android your browser will offer to install it. There is nothing to download from an app store.

The app can send browser notifications for game reminders, approvals, trades, tags and messages. Your browser asks permission first.

You can turn them off any time in Profile then Settings, or in your browser's site permissions. Notifications about a direct message include the sender's name and the first part of the message, so bear that in mind on a shared device.

Use the contact page. Tell us what you were doing, which game or page it happened on, and what device and browser you were using.

Still stuck?

Email us and a real person will read it. On a game night, a commissioner in the gym is faster.